With the latest pandemic, empathy has entered the business vocabulary becoming one of the mantra in corporate management. In an interview on Strategy+Business [link here] Stanford Professor and author of “The War for Kindness” Jamil Zaki profiles the benefits of empathy for both societies and business organizations. One of my favorite...

Find [here] the link to the MCH Global Report on “Future Trends: Learning from Luxury Insights”. The report is written by Luc Benyon and features examples of good practice in luxury marketing that can be effectively implemented in other industries as well. What can luxury teach to other sectors?...